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SELLER FAQS


FREQUENTLY ASKED QUESTIONS BY CASH OR CONSIGNMENT SELLERS

Q: Are you a dealership?
A: Yes. We're a California licensed Dealership, but we're not your "Traditional Dealership." Our business model is unique and has your best interests in mind. California Dealer Lic. 99548

 

Q: What kind of vehicles does Sell Squad buy or consign?
A: We are very selective about what we advertise to the end user so that each buyer receives best quality and value when they purchase their vehicle through SELL SQUAD, LLC. Generally, we do not list vehicles that are beyond 10 years old or vehicles that have more than 75,000 miles, or have a value of less than $15,000. We only represent the best quality high value Cars, SUVs and Trucks. On a case by case we may buy or consign Classics and Motorhomes. However, most vehicles we represent are stock and some may be slightly modified for improved performance or curb appeal.  We do not represent or sell damaged, unsafe, excessively used, excessively modified or extremely aged vehicles. Your vehicle must meet our strict standards. Your vehicle is subject to approval and acceptance at the sole descretion of SELL SQUAD, LLC. The information you provide will be validated by SELL SQUAD, LLC. A basic visual inspection as well as interior and exterior assessments of your vehicle will be performed. At any step of the process, your vehicle may be rejected and not accepted into the network if it doesn’t meet SELL SQUAD, LLC criteria and standards. SELL SQUAD, LLC reserves the right to deny service for any reason not mentioned herein.

Q: What is a Consignment Agreement?
A: A Consignment Agreement is a contract that places an item the consignor (or owner) owns with the consignee (or seller) for the consignee to sell. The consignee takes a commission or fee and then the remainder of the sale price is paid to the consignor. With traditional Consignment you leave your vehicle at the dealership for them to sell it for you.

Q: Who are your typical Consignment sellers?
A: Our sellers desire to sell their car privately at a higher retail value and without the hassle; time commitment and risk of doing it themselves. Our sellers also know that they won't get as much by trading in their vehicle at traditional dealership. We also work with businesses and government agencies to help sell their vehicles.

Q: How long will it take to sell my vehicle on Consignment?
A: We advertise your vehicle aggressively in the local and national marketplace. Every situation is different as national economic factors, seasons, vehicle pricing, vehicle condition and supply of similar vehicles all impact the sales process. The typical vehicle sells within 60 days. 

 

Q: What is Consignment Plus?  WATCH EXPLAINER VIDEO (A new tab will open)
A: We invented Consignment Plus! With traditional consignment you leave your vehicle at the dealership for them to sell it for you. In this case, you wouldn't be able to use your vehicle while it's consigned to the dealership. At SELL SQUAD, we're a dealership, but our business model is different. After you consign your vehicle to us, we give you the option to sign a separate "Vehicle Use Agreement," which allows you to use your vehicle even while we're marketing it for you. We refer to this as "Consignment Plus." The Vehicle Use Agreement is offered by SELL SQUAD as a special privilege to the consignor, although it can be revoked by SELL SQUAD if the conditions set forth within the Agreement aren't met by the consignor. Generally, we do not offer the Vehicle Use Agreement for vehicles with a value less than $45,000, although we may make an exception on a case by case basis.

 

Q: Who is responsible for vehicle Smog inspection? (for Consignment & Consignment Plus only, not Cash Offers. If you sold your vehicle for cash to the dealership, the dealership assumes responsbility for the smog inspection.)
A: The consignment seller is solely responsible for compliance with all State Emission Control Laws. You must provide a valid SMOG Certificate before SELL SQUAD can consign or advertise it, or transfer it to a new owner. We partner with and have negotiated good rates with local Smog Inspection companies on behalf of our Consignment sellers. NOTE: Smog certifications are not required for transfers that occur for a gasoline powered motor vehicle that is four or less model years old. (Determine the oldest-qualifying year model by subtracting three from the current year) the four or less model years old rule does not apply to diesel powered vehicles. A smog transfer fee will be collected from the new owner.

 

Q: What is the instant Cash Offer?
A: Due to individual circumstances, some sellers cannot wait for us to sell their vehicle under a consignment agreement. Or, some sellers just want to get on down the road into another vehicle! If your vehicle meets our strict standards and marketplace focus, we may be able to offer you an instant cash offer.

Q: How do you appraise my vehicle?
A: We are experts at appraising vehicles so that they are competitively priced in the marketplace. We assess the condition of your vehicle to maximize its value for both seller and buyer.

Here are the simple steps to a cash offer and the sale of your car to SELL SQUAD!

1. Make an in-person appointment or submit online for instant Cash Offer

2. Get a quote in person or from our online instant Cash Offer system.
Soon after the inspection and test drive, or instant Cash Offer system, you may receive a fair and honest Cash Offer for your vehicle.
(We do not make cash offers for every vehicle that comes our way. Please read more about our standards.)

3. Collect A Check or Initiate A Payoff
When you accept our offer, we’ll complete all the paperwork and cut you a check!
If there's an outstanding balance due to the lienholder, we'll send them a check.

WHAT TO BRING

1. Vehicle Title (if available)
We will need your title in order to transfer ownership. Also, any and all individuals listed as a registered owner of your vehicle need to be present at the time of sale in order to sign all transfer and payoff documents.
If you lost your title or any of the registered owners cannot be present, please call our office before your visit.

2. DMV Registration (Must match the name shown on your Valid Photo ID)
If your registration is expired – no worries, we can still buy your car. Any outstanding balance owed to the DMV will just be deducted from the purchase price of your car.
  
3. Valid Photo ID (Must match the name shown on the DMV Registration)
The driver’s license, military identification card or passport are all fine by us.

4. Keys, Remotes & Accessories 
Give us what you have! If you’re missing anything, don’t worry about trying to get a new one. Depending on the year, make and model of your car, we’ll just deduct the cost from our offer for your car. There’s one less thing to stress about.

5. Service Records and Vehicle Owner's Manual (if available)


OTHER COMMONLY ASKED QUESTIONS FOR BOTH CASH OFFER AND CONSIGNED VEHICLES.

WHAT IF MY VEHICLE IS FINANCED?
Bring your 10-day payoff quote from your lender as well as your account information.
(Screenshots of loan payoffs aren't acceptable, payoffs must be provided on official banking institution letterhead along with all pertinent account information.)
All registered owner(s), co-signer(s) or co-applicant(s) must all be present to sign required documents.

WHAT IF MY VEHICLE IS LEASED?
Bring your 10-day payoff quote from your lender as well as your account information.
Many vehicles are eligible to be purchased by us and may be of benefit to the seller prior to returning to lessor because of their positive equity. Please note that Leasing rules vary between companies and you may not be able to sell a Leased vehicle without first registering it into your name.
All registered owner(s), co-signer(s) or co-applicant(s) must all be present to sign required documents.
 
WHAT ABOUT NEGATIVE EQUITY (If Financed OR Leased)
Please note – if there is negative equity on the payoff, we must collect the deficiency from you in order to provide the lender with the full amount of the payoff before receiving the title.

WHAT ABOUT POSITIVE EQUITY (If Owned Outright, Financed OR Leased)
In the event that there is positive equity on the payoff, we will gladly cut you a check!

HOW LONG UNTIL MY LEASE OR LOAN PAYMENT WILL CLEAR THE BANK?
The dealership is required to make payoff (either by Overnight Mail or by Bank Wire) within the 10 day payoff period shown on the payoff Statement.
Even if the dealership has sent payoff within the payoff period, your banking system may take up to a full payment cycle (30 days) to reflect a zero balance on your account.

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